Retail Industry

Balancing innovation and responsibility in the smarter future of retail

Transforming Retail for a Sustainable and Dynamic Future

The FMCG industry has transformed over the years with digitalization enabling the customization of products to suit an individual’s needs and sustainability, shaping its future. With the growing demand for personalization in both e-commerce and physical stores, businesses are adopting the strategy to involve customers in co-creating customizable products tailored to an individual’s requirements.

 

Partners are now scouting innovative technologies that enable products to adapt to an individual’s characteristics. Consumers are moving towards intelligent money management with the growing adoption of open banking statements. Emerging digital trends in FMCG, such as remote access, smart wearables for tracking whereabouts, wealth management apps, biometrics, and face-ID app login, have enhanced the way of living.

How Can We Help?

With innovation charging product lines and market dynamics in the retail and CPG industry, a wide window of opportunity has opened for industry players to become disruptors rather than being disrupted. A close scrutiny of market signals and a guided approach could easily help either change the game or make you the game changer. Most importantly, foresight could be the key to developing business resilience against market, geopolitical, and consumer-based uncertainties. Our CPG and retail consulting team has been helping companies identify challenges and opportunities reshaping the consumer products and retail domain, enabling seamless business transformation, scenario planning, technology and innovation adoption, strategic decision-making, and defining key trends and drivers.

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Innovation is a paradox that the retail and consumer goods world has long struggled with. It has been both the biggest growth driver and challenge to this industry. A pertinent reason for reimagining innovation, measuring success, cross-functional collaboration, agile development processes, customer-centric design, consumer insights and market analysis, and iterating and R&D strategy keep clients ahead in the competition. Our consumer goods and retail consulting team shoulders innovation and R&D strategizing with intellectual property protection, technological, and regulatory insights. From innovation whitespace identification to benchmarking R&D strategies, we ensure that your product line aligns with shifting consumer, market, and regulatory perspectives.

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We understand the intricacy of navigating through a complex yet deeply connected ecosystem of marketers, influencers, consumers, customers, and business counterparts. It can’t be done alone. As your growth partners, we help you capitalize on evolving opportunities in new geographies, channels, markets, and the innovation landscape. Our omnichannel approach empowers our clients with go-to-market solid propositions, competitive edge, and scalable business models that enhance their operational and revenue generation capacity across their value chains. Our services focus on market research and analysis, target market segmentation, marketing and promotion strategies, product portfolio strategy, corporate social responsibility, customer experience, and distribution channels, to list a few.

 

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Establishing and achieving ESG goals is tricky, given the varying definitions and multi-level risks associated with sustainability. It also requires quantifying efforts against measurable ROI, evolving business needs, and rapid geopolitical shifts disturbing the value chain dynamics. An end-to-end approach holds immense potential to resolve these predicaments. Our team of CPG and retail consultants partners with companies to develop a holistic approach driven by in-depth, data-driven, actionable insights, impact and risk assessments, goal settings, resource efficiency, circular economy initiatives, packaging, and product design tailored to their business goals and requirements.

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Market disruptions and increasing consumer fluidity demand swift adaptations, implying the need for co-manufacturers and collaboration partners. With our sector-specific expertise, we are helping companies find synergy between changing consumer preferences and proofing business growth against disruptive trends. Our CPG consultants are helping retail companies find befitting partners, co-mans, and collaborators and leverage evolving consumer, market, ESG, and regulatory demands. We do it through market research and networking, compatibility and alignment, relationship building and management, continuous monitoring, performance evaluation, supplier assessment, and contracting and negotiation.

 

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The retail and CPG world is going through a paradigm change, implying faster adoption of AI, customized POS and FID innovations, gen AI, acknowledging complex consumer sentiments, and so much more. As more and more industry players move to grasp underlying opportunities in these shifts, the search for scaleups, innovations, technologies, and startups takes center stage. Our team is helping retailers find answers to these quests with innovation scouting, business & trend monitoring, market research, product development and differentiation, distribution and sales channels, operational efficiency and scalability, financial planning and funding, and benchmarking solutions. We are constantly screening the global ecosystem to identify solutions beneficial for your business growth.

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Our Experience

Paper-based Packaging for Pet Food

A top pet food manufacturer interested in sustainable alternatives to plastic packaging sought help reducing and mitigating industrial waste through paper-based solutions. The study focused on finding quality paper packaging with tremendous functional properties, locating relevant and important technologies, and competitive analysis. The vital insights empowered the client to understand the limitations and advantages of […]

Startup and Material Scan: Clean Label Cosmetics

A famous cosmetics brand contacted Stellarix to identify top startups working under non-GMO, non-toxic, and non-indigenous compliances and materials. The company’s aim remained trend mapping and material scouting for cosmetic products. The study primarily focused on discovering waxes, oils, gums, and natural polymers that work wonders in skin protection, collagen production, and hydration. Client Background […]

Landscape: Nanotech & plant-based bioactives in Sunscreen

A globally renowned cosmetics and personal care brand approached Stellarix to gain a deeper understanding of the use of plant-based bioactives and the application of nanotechnology in the industry. The client requested to discover the landscape of sunscreen technologies. The study delved into complications like visible residue, skin coating, reduced UV efficacy, and uneven skin […]

Client Queries Addressed

Q1. What steps should I take to integrate online and offline sales channels effectively?
Q2. How can I ensure consistent branding and messaging across platforms?
Q3. What features can I implement to enable buying online and picking up in-store options?

Q1. What mobile apps and in-store kiosks can enhance the shopping experience?
Q2. How can I use data analytics to optimize retail operations?
Q3. How can I explore emerging technologies like AR and VR for retail?

Q1. What forecasting techniques can I use to predict demand on the basis of historical data?
Q2. How can I optimize inventory levels and replenishment strategies?
Q3. What collaborative approaches can I take with suppliers to improve lead times?

Q1. What design principles should I follow to enhance visual appeal of my store layouts?
Q2. How can I train my staff to provide knowledgeable and friendly customer service?
Q3. What unique events or workshops can I offer to enhance customer engagement?

Insights

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